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About Us

About Fix Mate

Fix Mate stands for Metropole Services Exchange, and we are India's go-to platform for reliable, professional at-home services. We bring together highly skilled service professionals—including beauticians, electricians, cleaners, plumbers, and technicians—under one digital roof. Fix Mate makes it incredibly easy and efficient to schedule home services like deep cleaning, moving, painting, AC maintenance, pest control, and much more.

We are committed to providing real-time, dependable solutions that save your time and deliver quality.

FAQs

What’s more, can I talk to the service provider directly?
Yes, you can chat directly with your service provider or use the in-app calling feature to connect with them instantly.

How to get started on Fix Mate as a professional?
Download the Fix Mate app on your mobile, complete your profile, and follow the steps to register as a service expert. Once verified, you can start accepting service requests in your area.

How do I book a service?
Simply open the app, browse through the service categories, choose what you need, select your preferred date and time, and make the payment. A qualified professional will be assigned to your request shortly thereafter.

What’s Fix Mate?
Fix Mate is short for Metropole Services Exchange, and it's also our proud brand name. Fix Mate is India’s leading digital platform for booking home services—offering over 25 categories. Compare quotes, read verified reviews, and choose the best-rated professionals. Founded in 2025, Fix Mate is now serving multiple cities across India with plans to expand to neighboring regions in South Asia.

Why should I book home services through Fix Mate?
For an effortless, fast, and secure way to book trusted home services online. All professionals are background-checked, licensed, and reviewed by other customers. Fix Mate offers upfront pricing, instant booking confirmation, and in some cases, same-day service with less than two hours’ notice. Our support team is available every day to help you.

Who will come to my home?
We only work with verified and trained service professionals who meet Fix Mate's quality standards. They come equipped with the tools and materials needed, and are committed to completing the task efficiently and respectfully.

How do I make a booking?
Booking a service is easy:

1. Choose how long you’d like the service to last.
    
2. Pick your date and time.
    
3. Provide your contact and location details.
    
4. Confirm the booking. You’ll only pay after the service is delivered.

You’ll receive an email and app notifications once your booking is confirmed.

Can I change or cancel my booking?
Yes, bookings can be modified or cancelled up to 12 hours before the scheduled service without penalty. Changes or cancellations made less than 12 hours before may incur a fee.

Where and how can I track my booking?
Use the Fix Mate app to track your upcoming and past bookings. You can also make changes or contact customer support from the app. If using our website, simply go to the "Account" section.

How do I get a discount?
Fix Mate regularly offers promo codes and special discounts. Check the app or website for the latest deals. Terms and conditions may apply.